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What Do Property Managers Do?

Dec 22, 2020

The roles and responsibilities of a property manager can be wide and far-reaching, so what exactly does a property manager do?

1. Organise

Property managers have to organise day to day tasks to ensure the smooth running of the entire property. The amount of tasks is not something to underestimate, from managing facilities, rental collections, reports, accounting, managing complaints, and more. So all of these has to be organised and managed by property managers.

2. Maintainance

Specifically ensuring that the facilities, buildings, and units are all well maintained. Ensuring that regular maintenance is scheduled and properly executed to ensure every thing is well kept.

3. Payment Collections

Of course one of the central roles of a property manager is to ensure timely collections and reminders of payments from tenants to maintain a healthy revenue stream for the property’s cashflow.

4. Budgeting and Costs Management

As much as it’s important for property managers to collect funds, an important function property managers do is to manage the other side of the cashflow equation – managing expenses to keep a positive cashflow.

5. Financial Accounts Management

With regular volumes of transactions happening, a property manager also ensures that it’s recorded and all accounts are in order.

6. Reports

Reports on the finances and important indicators of a property is essential to keep track of how well the property is performing and being maintained so that any potential challenges can be spotted and tended to. That’s another area that property managers are responsible for.

7. Leveraging Off Technology

With all of these responsibilities and more a good property manager will know how to leverage off integrated property management systems like Advelsoft to ensure everything is in order.

There are certainly plenty of tasks that a property manager has to deal with and it’s not an easy feat.

What do you think of our list? Did we miss anything out?

Features Of An Ideal Property Management Software

Dec 22, 2020
Picking the right property management software is important if you want your property to be well run, efficient, and provide a good ROI.

Here’s what you’ll need to consider:

1. Annual Subscription or One-Time Payment?

You can gain significant savings if you choose a property management software provider that only takes a one-time fee instead of an annual subscription. Your property is here to stay for the long term, the same goes for your software.

2. Integrated Accounting Systems

There are many property management systems out there, but not many have integrated accounting systems in them. With an integrated accounting system it will be able to save you the costs of acquiring a separate accounting system, and you do not have to do double the work with the transfer of data integrated between applications.

3. Modules to Meet Your Specific Needs

Sometimes you need extra systems to meet your specific property needs. Modular property management systems allow you to pick add-on modules to be able to tailor it to your needs.

4. Automation

Having everything organised and systemised is great, what’s even better is having tasks like payment collections or reminders automated. Never again will you miss sending out an announcement to your tenants when you’ve got an automated system.

5. Easy of Use

We want adoption of property management systems to be as seamless as possible, otherwise, it can disincentivise the user(s) from using it. Ensuring you have an intuitive property management system allows you to cut the learning curve and maximise its efficiency.

6. Good Support

Make sure there is a good support team to guide you through the process especially the beginning, which is also reflective of the potential support they will provide you in the future if you ever encounter any problems.

Property managers, did we miss anything out from this list? What features would your ideal property management software have?

With these key points in mind, we here in Advelsoft have crafted our PMS system for over 2 decades to deliver the ideal system for property managers. If you’re interested in learning more about our systems, do get in touch with us here.

What Is A Property Management Software? What Does It Do?

Dec 22, 2020

Everybody talks about digitising when it comes to managing a property. So inevitably a property management software comes up, but what exactly does a property management software do?

Here are the key areas:

1. Automate Mundane Tasks

Accounting, collection reminders, maintenance reminders, and more. All of these tasks can be automated by a comprehensive property management software.

2. Systemise and Organise Tasks

Make sure you don’t miss a thing, a good property management software is able to ensure that all the tasks that a property manager needs to do to ensure the smooth and profitable running of a property is done in an organised and systematic manner to ensure nothing is overlooked that could cause bigger problems in the future.

3. Produce Automated Reports

Get the reports that you want at a click of the button. It’s important to keep an eye on your key metrics to keep track of your property’s community, assets, and finances to ensure it’s all running well.

4. Send Out Timely Notifications and Messages To Tenants

Need to get your announcements and reminders to your tenants fast and right in their hands? A property management software is able to send SMS or Email messages direct to your tenants, ensuring deliverability, while cutting down on the time lag and paperwork.

If you’d like to learn more about how a property management software can help you grow your business, get in touch with the Advelsoft team with over 2 decades of experience in the industry with their property management system.


What is the function of a property management company?

How To Save Costs Managing Your Property

Dec 22, 2020

To have a comfortable cash flow it’s important to manage our margins to have a healthy margin. Here are the key areas you can save costs in managing your property:

1. One-Time Payment for Your PMS System

Are you still paying annual fees for your property management system? You could get better value and cost savings by going for systems that offer a one-time payment that allows you lifetime use for the property management system software.

2. Automate Property Management Tasks

There are dozens of manual tasks that a property manager has to go through every day, a lot of it is mundane and can be automated. The easiest way to automate these tasks is through a comprehensive property management system, you’ll be able to save time and cut down the headcount needed to run your property management.

3. Cut Down on Paperwork

If your property is still predominantly relying on paperwork, it’s time to modernise and digitise especially when it comes to forms, reports, accounting, and more. Not only is it good for the environment, but it’s also good for your bottom line as well.

4. Operate and Manage Digitally

What if you could keep up with what’s going on in your property remotely? How much time would it save you? A good property management system collects data efficiently from your property manager and is able to present it to you in an accessible manner without you needing to go onsite unnecessarily.

If you would like to learn more about how a good property management software can further help you save costs, do get in touch with us here in Advelsoft. We will share with you from over two decades of experience in the market.

Digitising Your Property Management System

Dec 22, 2020

If your property is still running on manual work, then you’re certainly not maximising its potential. Your property is not maximising the time and money invested in it!

Here’s a quick guide on the areas you could be digitising in your property management system

1. Communication

If you’re still using bulletin boards only to keep your tenants updated on the latest updates on the property, then you certainly need to look into modern property management systems that allow you to directly and automatically get in touch with your tenants via either SMS or email.

2. Rent Collection

The cash flow of a property is important and maintaining a consistent and good rent collection is key. This builds upon the importance of communication. It’s important to send reminders and follow-up with your tenants consistently to increase the likelihood of rent being paid on time and delayed rent to be collected. An automated messaging and follow-up system via SMS or email helps with this task that’s available with good PMS systems.

3. Accounting

Keeping the books in order is essential to maintain an accurate view on the financial health of a property it can be mundane to do manually. On one level you can adopt an independent accounting system to make it more efficient, on a higher level you can find a PMS system like Advelsoft’s that has their own accounting systems integrated to provide a seamless flow of information.

4. Reports

It’s important to have timely reports on demand to check on the key figures for your property. Manual work slows down this process, a PMS system automates this process for you, by automatically generating reports as your property manager records and uses the system.

5. Complaints

Keeping track of complaints is important, it’s easy for a property manager to get overwhelmed with complaints and tasks that they overlook. If this is done manually or in a poor system, it’s very easy for complaints to get lost, forgotten, and neglected which will lead to very nasty problems in the future or even lawsuits. So it’s important to find a PMS system that is able to keep track effectively the progress of complaints from the beginning until the end.

You can have a turnkey solution to transform your property management system from manual to digital already. Get in touch with Advelsoft to find out how you can digitise your property management system today.


By addressing these key areas you will be able to see significant cost savings and time saved, providing a better ROI to your property.

If you’d like an experienced and professional team to guide you through this process, you can get in touch with the Advelsoft team. Malaysia’s leading property management system provider.

Property Management In The COVID Era

Dec 22, 2020

The COVID era has certainly provided unique challenges in the property management industry. Here are the key challenges.

1. Social Distancing and Capacity Rules

With stringent SOPs introduced by the government, property managers have to ensure that social distancing and capacity rules are applied and communicated to tenants. Even more importantly it has to be enforced effectively.

2. Contact Tracing

To cut the chain of COVID we all have to play our part in keeping up with contact tracing guidelines provided by the authorities setting up any temperature check equipment, code scanning, and visitor logs.


3. Property Cleanliness and Disinfection

People are now more wary of a property’s cleanliness and feel more assured when they see cleaning and disinfection regimes increased. Although it does come at a cost, it’s a small price to pay for the peace of mind of tenants.

4. Property Viewing Requests

As the world goes digital and people wanting to stay safe prospective tenants are starting to open up to the idea of virtual property viewings. Property managers thus have to ensure that they have good internet connections and a decent smartphone on hand to showcase the property to prospects. For more advanced tech, some have even opted for 360 VR capturing of the properties.

5. Renewal Policies

As economies shrink, businesses struggle to stay afloat, and employees facing pay cuts or retrenchment property managers have been reviewing their renewal policies to keep their tenants under the roof during these challenging times and some have even revised down their rents.

6. Delinquency Policies

Property managers are also reviewing their delinquency policies, some relaxing their policies during these challenging times. This fosters goodwill and loyalty in tenants who appreciate the due consideration.

7. Digital Communication

As face to face meetings are on the decrease, it’s important to maintain a good line of digital communication especially when it comes to important announcements or reminders for payment collections. So it’s essential to ensure that property managers are equipped with good property management systems who have SMS or Email capabilities to reach their tenants directly.

COVID has definitely shaken the industry, there will be changes in people’s habits that will be here to stay, like interactions going digital where people access and receive the information that they need digitally.

Is your property ready for the digital world? You can learn more about digitising and adapting your property in the new norm with Advelsoft.

Qualities Of A Good Property Manager

Dec 22, 2020

The quality of the property is only as good as the property manager that’s managing it. That is why it’s essential to identify the key qualities and characteristics of a good property manager. Here’s our list:

1. Organised

With so many moving parts in a property, it’s essential for a property manager to be organised. Any disorganisation will lead to overlooked tasks and possibly important items that could lead to bigger problems in the future.

2. Proactive

Rather than just reacting to problems, a good property manager anticipates problems and prevents the preventable actively by applying the proper systems and conducting the necessary maintenance on the property.

3. Experienced

Knowledge about property management is one thing, but nothing beats hands on experience. A good property manager is one who is experienced with various scenarios, understanding the different unique challenges that different properties present.

4. Tech Savvy

Efficiency and productivity is essential for a property manager with so many tasks to deal with and unexpected challenges that may come up. So a good property manager will know how to leverage off powerful property management systems like the ones provided by Advelsoft to help them do their work in an organised and efficient manner.

5. Good Communicator

Dealing with tenants is not an easy task, tenants can come from various backgrounds and have different temperaments. So it’s essential for property managers to communicate effectively with them and also use PMS systems to transmit essential information to their tenants. It’s also important for property managers to communicate with the property owners on a regular manner as well.

6. Adaptable

Being a property manager long enough will tell you that it’s not a matter of “if” something goes wrong, it’s a matter of “when”. So it’s important for property managers to be on their feet and adapt when unique challenges arises.

What are other qualities of a good property manager that you would add to the list?

Why do I need a property management system?

Dec 22, 2020

As property owners or property managers, we want our properties to be well maintained and profitable. A good property management system enables that to happen.

Here are the key reasons why we need a property management system.

1. Organisation

Property managers have to deal with a torrent of tasks both expected and unexpected on a daily basis.

With a good property management system, you are able to keep all of the key tasks organised, such as accounting, tenant complaints, communications, rental collection, maintenance and repairs.

2. Save Time

Time is our greatest asset and manual work takes up a huge chunk of a property manager’s time. This is where a property management system comes in to automate and systemise mundane tasks so that a property manager can tend to more important matters in the property.

3. Increase Productivity

With good organisation and time management, you will be able to increase the productivity of your property. 

4. Cost Savings

By saving time and increasing productivity you are able to save a lot of costs by decreasing the manpower required. Thus leading to increased profitability for your property especially by preventing tasks that piles up and leads to bigger problems in the future.

5. Communication

One of the biggest challenges is maintaining a good communication channel between property managers and tenants. With a good property management system that is able to leverage off SMS or Email channels, this ensures that important messages get into the hands of the right people.

If you want to maximise the efficiency, productivity, and profitability of your property make sure you invest in a good property management system. Advelsoft is an example of a PMS system that provides a complete suite of modules to be able to address your property needs.

You can learn more about Advelsoft’s systems here.

Top Challenges Property Managers Face

Dec 22, 2020

Managing a property is not easy especially with multiple tenants to deal with, in a survey of 100 property management professionals asking their most pressing challenges by Unicom we find that these are some of the biggest challenges property managers face:

1. Time Management

When managing a property there are so many areas that demand the attention of a property manager. They have to deal with maintenance, property damage, contractors, complaints, accounts, reports, and many more.

2. Costs Spiralling Out of Control

Managing costs is essential to keeping a healthy cash flow. Unexpected damages or maintenance can easily put a tailspin in the property’s cash flow.

Without proper tracking and management of finances, this can easily lead the property into precarious financial positions and disrepair.

3. Accounting Tasks

Dealing with high volumes of transactions can be overwhelming. If property managers do not tend to it on a regular basis, it piles up and becomes overwhelming.

Keeping on top of the accounts is important to balancing the books and ensuring accurate reporting, no leakages, and profitability.

4. Managing Tenant Complaints

When a property has dozens of tenants, it can be overwhelming to deal with their complaints.

It’s essential to keep up to date with tenant complaints. Otherwise, it could lead to bigger problems in the future and also tarnish the reputation of the property and property management.

5. Communication To Staff or Tenants

There’s often communication breakdowns and messages do not reach the right people in time. Good communication is key to ensure that the community’s needs are heard and met.

Advelsoft provides a complete PMS system solution to address these key issues to save your time, manage your costs, streamlining accounting tasks, dealing with tenant complaints, ensuring effective communication to staff and tenants, and more for your strata property management needs with our trusted and well-established software that’s been in the market since 1991 and is in constant development and improvement with 6 major revisions to date.

With decades of experience under Advelsoft’s belt, we understand the problems faced by property managers and we have designed our PMS system to solve virtually every problem a property manager faces.

Get in touch with us today to learn more about our property management systems.

Condo Management System Malaysia: Choosing The Best For Your Property

Oct 30, 2020

When looking for a condo management system it’s important to identify 3 key points to deliver cost savings and efficiency with your condo management software of choice. Otherwise, you will face losses not only financially, but in time as well, your tenants will also start complaining as the inefficiency and wastages start seeping in.

Here’s what you need to choose the best condo management system for your properties:

1. Ensure that your condo management system has a proven track record of reliability.

If the system you’re considering has only been around for 1 or 2 years, then be very careful as it’s unlikely to have faced a comprehensive stress test through different real-life scenarios that only an established system faces.

So make sure the system you adopt has been in the market for a number of years.

2. Are other condos using the system?

A good sign of the best system out there is other condos adopting the system as well. A good system would penetrate more than just a handful of properties around the double digits, especially if the company has been around for some time.

3. Has there been extensive updates to the system?

A good system is well looked after and updated when necessary to be able to improve in its delivery and efficiency. Otherwise, it can get outdated and obsolete, not delivering the savings, efficiency and results that you’re looking for.

So make sure you gain clarity on these 3 key points before you choose the right condo management system for your properties.

That is why our condo management system here in Advelsoft is created specifically to ensure that these key areas are met with over 20 years of experience and development. To deliver the cost savings and efficiency that you seek.

Over 600 stratified properties trust and use our system. With comprehensive revisions and updates throughout the years to keep our system up to date and strive to deliver the best condo management system you’ll ever use here in Malaysia.

Get in touch with us today if you want a powerful condo management system to empower you and your team to manage your condo properties better.

JomPAY contest is back!!

Jul 2, 2020
We have some exciting news to share with you. The Jompay contest is back!
Thank you for signing up for JomPAY payment collection with us. 
As part of the effort to encourage more online payment among the residents, we would like to launch 2 campaigns with the objective of:
1. To migrate counter cash and cheque payment to JomPAY online payment.  
2. To reward the BOARDS (JMB, MC, Interim) who encourage JomPAY payment.
3. To reward residents (owners & tenants) who make online payment using Advelsoft JomPAY.
Stay alert. Keep your eyes out for more information. 

Selamat Hari Raya Aidilfitri 2020

May 22, 2020
Ramadan kian berlalu pergi, Syawal datang menjadi pengganti. Aidilfitri tiba, kemenangan dirai dan disambut dengan rasa gembira. Di kesempatan ini kami di Advelsoft & Wooyoo ingin mengucapkan Selamat Hari Raya Aidilfitri, maaf zahir dan batin.
On this occasion we would like to wish Happy Aidilfitri to all our Muslim friends from Advelsoft & Wooyoo.
#staysafe #stayhealthy 
We will resume our business on 27th May 2020.
by the Management

Office Closure and Support Advisory

Mar 17, 2020
Refer to the PM's decision to place the country under a nationwide movement control order, from March 18 to 14th April  due to the Covid-19 pandemic.

Stay Safe and Good Health

Happy Chinese New Year 2020! ϲ!

Jan 22, 2020
Dear Valued Customers,

Our company is closed from 24th January 2020 (Friday) to 27th January 2020 (Monday) for Chinese New Year celebration.
We will resume business on 28th January 2020 (Tuesday).

Wishing you all a prosperous Chinese New Year.
May the Year of Rat brings you good luck and good fortune.

JomPAY Top 10 Acquirer Award

Oct 7, 2019
We are honoured to receive JomPAY Top 10 Acquirer Award from Ambank and Paynet.
A job well done by our team from Advelsoft (M) Sdn Bhd.


JMB / MC Jompay Challenge Winners

Oct 7, 2019
Congratulations to 6 of our JMB/MC Clients for achieving highest volume and value in JomPAY Challenge campaign!
*organized by Advelsoft (M) Sdn Bhd & Ambank Group*

Sterling Management Corporation (Kelana Jaya)

Badan Pengurusan Bersama Cybersquare (Cyberjaya)

Eve Suite Joint Managment Body (Ara Damansara)

Badan Pengurusan Bersama Eclipse Residence (Cyberjaya)

Icon City JMB (Petaling Jaya)

Badan Pengurusan Bersama Vista Alam (Shah Alam)

FPX #MCS Contest

Aug 8, 2019

Hari Raya Celebration 2019

Jun 3, 2019
Dear Valued Customers,
Our office will be closed from 5th June 2019 (Wednesday) to 6th June 2019 (Thursday) for Hari Raya Celebration. We will resume business on 7th June 2019 (Friday).
May your celebration be filled with warmth and happiness! Selamat Hari Raya Aidilfitri!

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